Direct Care Worker Continuing Education Classes

Certifications can be a powerful tool to show employers you know your stuff. However, not all certifications are created equal.

We've compiled a list of the most common certifications for direct care workers. Not only will obtaining these certifications give you a leg up for job hunting, they will also increase your overall value.

20 Best Direct Care Worker Certifications

1. Medical Assistant

The medical assistant job description varies depending on the employer's needs. A medical assistant is a multi-skilled professional and an asset to a physician.

The medical assistant job description varies depending on the employer's needs. A medical assistant is a multi-skilled professional and an asset to a physician.

• More than two years of education or training after high school required? No
• More than two years of work experience required? No
• Oral or Written Exam Required? Yes
• Renewal Required? Every 1 year(s)

• Direct Care Staffer
• Direct Care Professional
• Direct Care Aide
• Direct Support Worker

Details

2. Patient Care Technician

1. Completion of an Approved Patient Care Technician Program 2. Minimum of 80 Hours Lecture 3. Minimum of 80 Clinical Rotation In Phlebotomy 4. Must Be Certified Nursing Assistant 5. High School Diploma or G.E.D 6. Successful Completion of Certification Exam

1. Completion of an Approved Patient Care Technician Program 2. Minimum of 80 Hours Lecture 3. Minimum of 80 Clinical Rotation In Phlebotomy 4. Must Be Certified Nursing Assistant 5. High School Diploma or G.E.D 6. Successful Completion of Certification Exam

• More than two years of education or training after high school required? No
• More than two years of work experience required? No
• Oral or Written Exam Required? Yes
• Renewal Required? Every 2 year(s)

• Direct Care Staffer
• Direct Care Professional
• Direct Care Aide
• Direct Support Staff

Details

3. Certified Medical Administrative Assistant (CMAA)

A Certified Medical Administrative Assistant (CMAA) performs routine administrative and clinical tasks to keep the offices and clinics of physicians running smoothly.

A Certified Medical Administrative Assistant (CMAA) performs routine administrative and clinical tasks to keep the offices and clinics of physicians running smoothly.

• More than two years of education or training after high school required? Yes
• More than two years of work experience required? Yes
• Oral or Written Exam Required? Yes
• Renewal Required? Every 2 year(s)

• Direct Care Staffer
• Direct Care Professional
• Direct Care Provider
• Direct Support Staff

Details

4. Certified Billing and Coding Specialist (CBCS)

A Certified Billing and Coding Specialist (CBCS) primarily focuses on converting a medical procedure, diagnosis, or symptom into specific codes to submit a claim for reimbursement.

A Certified Billing and Coding Specialist (CBCS) primarily focuses on converting a medical procedure, diagnosis, or symptom into specific codes to submit a claim for reimbursement.

• More than two years of education or training after high school required? Yes
• More than two years of work experience required? Yes
• Oral or Written Exam Required? Yes
• Renewal Required? Every 2 year(s)

• Direct Care Staffer
• Direct Care Professional
• Direct Care Aide
• Direct Service Provider

Details

5. First Aid, CPR and AED Instructor

Knowing how to respond to a first aid or CPR emergency is one of the most important skills a person can possess. The Standard First Aid, CPR and AED course meets the OSHA requirements and is your tool for training employees or the general public on the latest skills, techniques and expertise in life-saving procedures. The practice and feedback of using related skills in a realistic situation is integrated into the actual teaching experience.

Knowing how to respond to a first aid or CPR emergency is one of the most important skills a person can possess. The Standard First Aid, CPR and AED course meets the OSHA requirements and is your tool for training employees or the general public on the latest skills, techniques and expertise in life-saving procedures. The practice and feedback of using related skills in a realistic situation is integrated into the actual teaching experience.

Details

6. Medication Aide Certification (MACE)

The Medication Aide Certification Examination (MACE) is a national medication aide certification examination administered to nurse aides who choose to receive additional training to become certified medication aides. NCSBN develops the MACE examination and administers the exam with the contractual assistance of Pearson VUE. Once certified, these medication aides serve an important role in hospitals and long-term care facilities by helping distribute medications and monitoring for adverse reactions.

The Medication Aide Certification Examination (MACE) is a national medication aide certification examination administered to nurse aides who choose to receive additional training to become certified medication aides. NCSBN develops the MACE examination and administers the exam with the contractual assistance of Pearson VUE. Once certified, these medication aides serve an important role in hospitals and long-term care facilities by helping distribute medications and monitoring for adverse reactions.

Details

7. Certified AM Directional Specialist (AMD)

The SBE Program of Certification designed the AM Directional Specialist Certification to help evaluate an individual's ability to perform the necessary tasks to keep facilities operating properly. AM radio stations can operate as non-directional with a single tower or directional using more than one tower. While both require knowledge and skill to maintain in proper working order, the directional antenna system involves a higher degree of skill and understanding of RF theory.

The SBE Program of Certification designed the AM Directional Specialist Certification to help evaluate an individual's ability to perform the necessary tasks to keep facilities operating properly. AM radio stations can operate as non-directional with a single tower or directional using more than one tower. While both require knowledge and skill to maintain in proper working order, the directional antenna system involves a higher degree of skill and understanding of RF theory.

• More than two years of education or training after high school required? Yes
• More than two years of work experience required? Yes
• Oral or Written Exam Required? Yes
• Renewal Required? Every 5 year(s)

• Direct Care Staffer
• Direct Care Professional
• Direct Care Aide
• Direct Support Professional

Details

8. Medical G.A.S. Installer (Med)

Certifies minimum performance criteria for personnel maintaining medical gas pipeline systems in hospitals and health care facilities.

Certifies minimum performance criteria for personnel maintaining medical gas pipeline systems in hospitals and health care facilities.

Details

9. Adult and Pediatric First Aid/CPR/AED

Participants learn the importance of AEDs, and how to use an AED properly.The professional rescuer courses are designed for people with job-related duties in emergency preparedness and response. This includes nurses, law enforcement and EMS personnel, fire fighters, business and industry response teams, lifeguards, flight attendants, and others who must take action in emergency situations.

Participants learn the importance of AEDs, and how to use an AED properly.The professional rescuer courses are designed for people with job-related duties in emergency preparedness and response. This includes nurses, law enforcement and EMS personnel, fire fighters, business and industry response teams, lifeguards, flight attendants, and others who must take action in emergency situations.

Details

10. Certified Medical Office Manager (CMOM)

Experienced medical office professionals with exceptional administrative skills are eligible to sit for the Certified Medical Office Manager (CMOM) exam. To attain CMOM certification, all candidates must demonstrate a high level of knowledge in financial management, managed care contracting, personnel, and time management. Risk management, medical record keeping and facility management issues should also be mastered.

Experienced medical office professionals with exceptional administrative skills are eligible to sit for the Certified Medical Office Manager (CMOM) exam. To attain CMOM certification, all candidates must demonstrate a high level of knowledge in financial management, managed care contracting, personnel, and time management. Risk management, medical record keeping and facility management issues should also be mastered.

Details

11. OSHA Safety Certificate

This 40-hour program covers both the Construction 1926 and General Industry 1910 Standards, how to effectively interpret the Federal Register, health issues related to a work environment, recognition of physical hazards related to the violation of OSHA standards, and employer implementation of their own pro-active safety and health procedures.

This 40-hour program covers both the Construction 1926 and General Industry 1910 Standards, how to effectively interpret the Federal Register, health issues related to a work environment, recognition of physical hazards related to the violation of OSHA standards, and employer implementation of their own pro-active safety and health procedures.

Details

12. Certified Clinical Medical Assistant (NHA)

A Certified Clinical Medical Assistant is an unlicensed multi-skilled healthcare practitioner who is competent in both a wide variety of clinical and laboratory procedures, as well as many administrative roles. A CCMA may perform some or all of the following duties. However, they are not limited to just these responsibilities:Interviews patients and measures vitals signsPrepares treatment roomsGives injections or treatments and performs venipuncture and laboratory testsCleans and sterilizes equipment.

A Certified Clinical Medical Assistant is an unlicensed multi-skilled healthcare practitioner who is competent in both a wide variety of clinical and laboratory procedures, as well as many administrative roles. A CCMA may perform some or all of the following duties. However, they are not limited to just these responsibilities:Interviews patients and measures vitals signsPrepares treatment roomsGives injections or treatments and performs venipuncture and laboratory testsCleans and sterilizes equipment.

• More than two years of education or training after high school required? Yes
• More than two years of work experience required? Yes
• Oral or Written Exam Required? Yes
• Renewal Required? Every 2 year(s)

• Direct Care Staffer
• Direct Support Worker
• Direct Service Provider
• Direct Support Staff

Details

13. Registered Medical Assistant

Registered Medical Assistant : EDUCATION or Experienced 1. Completion of an Approved Medical Assistant Program 2. Minimum of 200 Hours Lecture 3. Minimum of 80 Clinical Rotation In Physician's Office or Urgent Care Center 4. Or A Minimum of 1 Year of MA Experience in Physician's Office 5. High School Diploma or G.E.D 6. Successful Completion of Certification Exam

Registered Medical Assistant : EDUCATION or Experienced 1. Completion of an Approved Medical Assistant Program 2. Minimum of 200 Hours Lecture 3. Minimum of 80 Clinical Rotation In Physician's Office or Urgent Care Center 4. Or A Minimum of 1 Year of MA Experience in Physician's Office 5. High School Diploma or G.E.D 6. Successful Completion of Certification Exam

• More than two years of education or training after high school required? Yes
• More than two years of work experience required? No
• Oral or Written Exam Required? Yes
• Renewal Required? Every 2 year(s)

• Direct Care Staffer
• Direct Support Professional
• Attending, Ambulatory Care
• Personal Care Assistant

Details

14. Nationally Certified Medical Office Assistant (NCMOA)

Medical Office Assistants typically perform administrative duties for health care providers in office settings, although some may also perform basic clinical tasks (as allowed by state laws). Their responsibilities will vary by employer, but may include answering telephones, greeting patients, updating and filing medical records, completing insurance forms, handling correspondence, scheduling appointments, and handling billing or bookkeeping.

Medical Office Assistants typically perform administrative duties for health care providers in office settings, although some may also perform basic clinical tasks (as allowed by state laws). Their responsibilities will vary by employer, but may include answering telephones, greeting patients, updating and filing medical records, completing insurance forms, handling correspondence, scheduling appointments, and handling billing or bookkeeping.

• More than two years of education or training after high school required? No
• More than two years of work experience required? No
• Oral or Written Exam Required? Yes
• Renewal Required? Every 1 year(s)

• Direct Care Staffer
• Direct Support Staff
• Direct Support Professional
• Care Provider

Details

15. Basic Life Support (BLS)

The Basic Life Support (BLS) for Healthcare Providers Classroom Course is designed to provide a wide variety of healthcare professionals the ability to recognize several life-threatening emergencies, provide CPR, use an AED, and relieve choking in a safe, timely and effective manner.

The Basic Life Support (BLS) for Healthcare Providers Classroom Course is designed to provide a wide variety of healthcare professionals the ability to recognize several life-threatening emergencies, provide CPR, use an AED, and relieve choking in a safe, timely and effective manner.

• More than two years of education or training after high school required? No
• More than two years of work experience required? No
• Oral or Written Exam Required? Yes
• Renewal Required? Every 2 year(s)

• Direct Care Staffer
• Direct Support Staff
• Direct Support Professional
• Care Provider

Details

16. Certified Healthcare Safety Professional - Fire Safety Management (CHSP-FSM)

The International Board for Certification of Safety Managers, also known as BCHCM, is proud to announce the new healthcare Fire Safety Management (FSM) designation. The FSM is a specialty endorsement designation to the existing Certified Healthcare Safety Professional (CHSP) credential. Applicants for the new FSM designation must hold the CHSP and be in good standing with the Board. Any CHSP member can apply to sit for the FSM exam by completing an on-line application and paying the current examination fee of $150. There is currently no application fee. The Board does not need any supporting documentation such as reference forms or transcripts. The FSM exam is comprehensive in scope and contains from 80-100 multiple choice questions. The exam is challenging but does not contain questions requiring math or engineering calculations. The exam content has been developed with the assistance of practicing professionals and subject matter experts. The Board statistically analyzes each exam to ensure the validity of all questions. The Board also uses analytical techniques to ensure the reliability of each exam version to access the competency of each candidate. Each exam may contain 5 to 10 "trial questions" that are being validated for use on future exam forms.

The International Board for Certification of Safety Managers, also known as BCHCM, is proud to announce the new healthcare Fire Safety Management (FSM) designation. The FSM is a specialty endorsement designation to the existing Certified Healthcare Safety Professional (CHSP) credential. Applicants for the new FSM designation must hold the CHSP and be in good standing with the Board. Any CHSP member can apply to sit for the FSM exam by completing an on-line application and paying the current examination fee of $150. There is currently no application fee. The Board does not need any supporting documentation such as reference forms or transcripts. The FSM exam is comprehensive in scope and contains from 80-100 multiple choice questions. The exam is challenging but does not contain questions requiring math or engineering calculations. The exam content has been developed with the assistance of practicing professionals and subject matter experts. The Board statistically analyzes each exam to ensure the validity of all questions. The Board also uses analytical techniques to ensure the reliability of each exam version to access the competency of each candidate. Each exam may contain 5 to 10 "trial questions" that are being validated for use on future exam forms.

Details

17. Certified Patient Care Technician/Associate/Nurse Technician (CPCT/CPCA/CNT)

A Certified Patient Care Technician/Associate/Nurse Technician (CPCT/CPCA/CNT) works with doctors, nurses and other healthcare professionals to provide direct patient care in a variety of healthcare environments. A CPCT/CPCA/CNT may perform some or all of the following duties. However., they are not limited to just these responsibilities:Basic patient care under the direction of nursing staff Feeding, bathing, or moving patients and changing linens Answer patients' call lights Set up equipment Escort patients to the operating and examining rooms Gives injections or treatments and performs venipuncture laboratory test Performs EKG's.

A Certified Patient Care Technician/Associate/Nurse Technician (CPCT/CPCA/CNT) works with doctors, nurses and other healthcare professionals to provide direct patient care in a variety of healthcare environments. A CPCT/CPCA/CNT may perform some or all of the following duties. However., they are not limited to just these responsibilities:Basic patient care under the direction of nursing staff Feeding, bathing, or moving patients and changing linens Answer patients' call lights Set up equipment Escort patients to the operating and examining rooms Gives injections or treatments and performs venipuncture laboratory test Performs EKG's.

• More than two years of education or training after high school required? Yes
• More than two years of work experience required? Yes
• Oral or Written Exam Required? Yes
• Renewal Required? Every 2 year(s)

• Direct Support Professional
• Patient Care Assistant

How To Become A Certified Pharmacy Technician (CPhT)

Details

18. Patient Care Technician (PCT)

A Patient Care Technician gives direct care to patients in different kinds of clinical environment. The PCT I examination will cover patient care, skin punctures techniques, as well as isolation, infection control, safety, Universal/Standard Precautions and terminology.

A Patient Care Technician gives direct care to patients in different kinds of clinical environment. The PCT I examination will cover patient care, skin punctures techniques, as well as isolation, infection control, safety, Universal/Standard Precautions and terminology.

• More than two years of education or training after high school required? No
• More than two years of work experience required? Yes
• Oral or Written Exam Required? Yes
• Renewal Required? Every 1 year(s)

• Companion
• Patient Care Assistant

Details

19. Certified Food Manager (CFM)

These certifications test beyond culinary skills, but rather, focus on the skills needed for the food service professional seeking a management and executive career. These certifications test your knowledge from basic cooking to menu design, management, human resources, accounting and marketing.

These certifications test beyond culinary skills, but rather, focus on the skills needed for the food service professional seeking a management and executive career. These certifications test your knowledge from basic cooking to menu design, management, human resources, accounting and marketing.

• More than two years of education or training after high school required? Yes
• More than two years of work experience required? Yes
• Oral or Written Exam Required? Yes
• Renewal Required? Every 3 year(s)

• Direct Support Professional
• Care Provider
• Personal Care Assistant
• Provider

Details

20. Managed Healthcare Professional (MHP)

Earning the Center's MHP designation means that you've acquired the knowledge and skills to pursue a management position in the health insurance industry. You'll learn about management roles and organizational structures of managed care, as well as its operation and administration. And, you'll understand the unique developments and trends that have shaped managed care, as well as the policies and processes of the regulatory arena and evaluation measurements that determine the quality of managed care plans.

Earning the Center's MHP designation means that you've acquired the knowledge and skills to pursue a management position in the health insurance industry. You'll learn about management roles and organizational structures of managed care, as well as its operation and administration. And, you'll understand the unique developments and trends that have shaped managed care, as well as the policies and processes of the regulatory arena and evaluation measurements that determine the quality of managed care plans.

• More than two years of education or training after high school required? Yes
• More than two years of work experience required? No
• Oral or Written Exam Required? Yes
• Renewal Required? No

• Direct Care Staffer
• Direct Support Professional
• Personal Care Assistant
• Companion

Details

Direct Care Worker Jobs

What is the best certification for a Direct Care Worker ?

The Medical Assistant certification is most common among direct care workers. This certification is awarded by the American Society of Phlebotomy Technicians. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience. To become a certified direct care worker with Medical Assistant, you need to pass the exam. Lucky you - certification doesn't require more than two years of work experience. Renew certification every 1 year.

What are Some of the Most In-Demand Certifications For Direct Care Workers ?

We analyzed online job postings to determine the most commonly asked-for certifications. The most popular certification requirement is Medical Assistant. By holding this certification, you will gain a more-competitive resume that will look impressive to potential employers.

What Certifications Can Impact a Direct Care Worker Career and Salary?

Direct care workers are most often promoted to a house manager position. A house manager average salary is $37,001 whereas direct care workers make an average salary of $29,343. The Medical G.A.S. Installer certification could help you to get a house manager position in your career path.

Direct care workers are most likely to hold a combination of the following certifications: Medical Assistant, Patient Care Technician, and Certified Medical Administrative Assistant (CMAA).

Check Jobs That Match To Your Education

Senior And Mid Level Jobs For Direct Care Worker

online courses for Direct Care Workers that you may like

If you are not ready to pass the certification program but still want to improve your skills, these online courses may help.

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Essentials of Palliative Care

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Health After Cancer: Cancer Survivorship for Primary Care

This course presents basic principles of cancer survivorship to primary-care physicians. Developed by a team of experts in caring for cancer survivors, and narrated by a primary-care physician, this course provides practical tips and tools that can be easily integrated into medical practice. You will learn about the complex physical and psychosocial needs and concerns of the growing number of cancer survivors, along with the key role that primary care physicians have in guiding these patients ba...

Transitions in Care from Survivorship to Hospice

This course should be taken after the Symptom Management course and continues building your primary palliative care skills - communication, psychosocial support, goals of care, and symptom management. You will explore transitions in care such as survivorship and hospice. You will learn how to create a survivorship care plan and how to best support a patient. The course also covers spiritual care and will teach you how to screen for spiritual distress. Finally, you will learn the requirements for...

What is Palliative Care?

Palliative care provides invaluable help for patients living with serious or life-limiting illness and their family caregivers. Palliative care should be part of healthcare services to improve quality of life, the ability to tolerate and benefit from treatment and improve survival. In this course, you will learn about the nature of suffering and how this concept can help you understand the experience of people living with serious illness. Next, you will learn skills to more effectively communica...

Palliative Care Always Capstone Course

The Palliative Care Always Capstone course is designed to let you test your knowledge about palliative and help others understand the value of palliative care, while showing your creative side. In this course, you will impact community awareness about palliative care, promote self-care and wellness, show-off your communication skills in a virtual environment, and finish the course off by proving your thoughts on ways to offer psychosocial support to a patient and family...

Symptom Management in Palliative Care

This course should be taken after the Essentials of Palliative Care course and continues building your primary palliative care skills - communication, psychosocial support and goals of care. You will learn how to screen, assess, and manage both physical and psychological symptoms. You will explore common symptoms such as pain, nausea, fatigue, and distress and learn specific treatments. You will continue to follow Sarah and Tim's experience and learn cultural competencies critical for optimal sy...

Health for All Through Primary Health Care

This course explores why primary health care is central for achieving Health for All. It provides examples of how primary health care has been instrumental in approaching this goal in selected populations and how the principles of primary health care can guide future policies and actions. Two of the most inspiring, least understood, and most often derided terms in global health discourse are "Health for All" and "Primary Health Care." In this course, we will explore these terms in the context of...

Palliative Care Always

Palliative Care Always is a specialization for health care practitioners, patients and caregivers. We've designed this specialization to demonstrate how palliative medicine integrates with patient care, and to help you develop primary palliative care skills. Over the next five courses, you will develop skills in symptom management, goals of care and effective communication to improve the quality of life for patients and families suffering with serious illness. Our hope is that you feel increasin...

Providing Trauma-Informed Care

Exploring psychological trauma and how to provide care and compassion to trauma survivors...

Trauma Emergencies and Care

Welcome to Trauma Emergencies and Care. In this course, you will learn about some of the mechanics and physics of trauma on the human body, and how this can cause injury. You will continue to expand your new vocabulary with medical terminology, and learn how to describe the different injuries you may see. You will also learn about the trauma system itself- and when it is important to transport patients to a trauma center. Then we will dive into specific injuries based on what part of the body ma...

Applying Health Coaching in Patient Care

For health practitioners, having knowledge of treatment protocols is not enough. They must be able to inspire behavior change in their patients. In order for the treatment to be effective patients must be empowered to implement therapeutic approaches in their lives. In this course, you will learn about health coaching, which is an effective method for helping patients change their behaviors. Health coaching uses a blend of evidence-based strategies, interventions and communication to actively...

Foundations for Assisting in Home Care

This course is intended as a self-study course for those interested in exploring a career as a Home Health Aide or Personal Care Aide...

The Business of Health Care

This Specialization was designed to help you keep pace with the rapidly changing world of health and health care. Through partnership with Wharton and Penn Medicine, you'll learn from experts in business acumen, health care management, and health care policy to develop the skills you'll need to successfully navigate the quickly evolving landscape of this fast-growing field* By the end of this specialization, you will have a strong foundational understanding of the American health care system, al...

Emergency Care: Pregnancy, Infants, and Children

Welcome to the final course of lectures in your quest to master EMT basics. In this course, we will cover some of the highest-stress patient populations: pregnant patients and kids, also known as pediatrics. To wrap up your EMT knowledge we will end this course with information about hazmat situations, extricating patients from tight spots and finally how you write a note about your patient care. You will learn to ensure it communicates what your assessment of the patient was, what interventions...

Caring for Others

Caring for Others examines how society cares for its at-risk members and the experiences of its caregivers. This specialization addresses questions such as: How much suffering is in the world today? Does digital media sensitize/desensitize us to the anguish of distant others? What are the different types of paid care work? How do care workers manage their emotions? And much more. This specialization is relevant to individuals interested in becoming a helping professional as well as anyone hoping...

Health Care Innovation

In this course, you'll learn the foundational economic theories behind health care innovation and how to optimize your own health care practice or organization. Designed to help you gain a practical understanding of the theoretical frameworks of behavioral economics and operations management in the health care setting, this course will help you apply these frameworks to assess health care practices and apply innovation while managing risk. You'll also explore the best practices for evaluating on...

Traditional herbal medicine in supportive cancer care: From alternative to integrative

Please join us for an exciting and innovative journey, examining one of the most important and often overlooked aspects of the oncology setting: Traditional Herbal Medicine in Supportive Cancer Care. This course is presented with short lectures offering a wide range of issues related to the principles and practice of herbal medicine in cancer care. The course includes interviews with leading world experts from the field of Integrative Oncology, from the U.S. and Canada, as well as Europe, the Mi...

Severe to Profound Intellectual Disability: Circles of Care and Education

This course is about caring for and educating children (and youth) with severe to profound intellectual disability. We use the idea of 'circles' to position the child at the center of the many levels of support needed. Around the child are circles of care and education - such as the parents, family, friends, caregivers, educators, health care workers and others such as neighbors, business owners and community members. Each one has an important role to play in the life of a person with an intelle...

Value-Based Care: Introduction to Value-Based Care and the U.S. Healthcare System

COURSE 1 of 7. This course is designed to introduce you to the concept of value-based care (VBC). While the information you will explore is general, it will help you establish a solid foundation for continued learning and future thinking about the concept of VBC. Through a historical lens, you will explore the creation of Medicare and Medicaid and the evolution of commercial insurance, TRICARE, and the Veterans Health Administration. While history is an important filter for understanding healthc...

Innovating in Health Care

Health care spending, quality, and access continue to plague America and global nations alike. With U.S. health care costs trending toward $4 trillion in 2020, the need to innovate and create smart, viable business plans is more important than ever before. Innovating in Health Care (IHC) explores how creating successful global business ventures in health care will not only improve access, but also better meet the needs of consumers and societies. The course focuses on a framework of evaluating...

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